AI-powered helpdesk for your WordPress sites. Otto triages tickets, suggests fixes, and resolves common issues automatically.
Create and manage support tickets for each site. AI auto-categorizes, prioritizes, and routes tickets to the right workflow.
Otto can automatically resolve common WordPress issues: plugin conflicts, white screen of death, 500 errors, and more.
Give your clients a branded portal to submit tickets, track progress, and communicate — without accessing your dashboard.
Set response time targets, escalation rules, and track SLA compliance. Never miss a deadline.
Track ticket volume, resolution times, common issues, and team performance. Data-driven support operations.
Assign tickets to team members, add internal notes, and collaborate on complex issues. Built for agencies.
AI
Ticket triage
Portal
Client submissions
SLA
Tracking on Agency
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